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Blog / 2018 / February / Why Is It Taking So Long To Get My ACSM-...
February 13, 2018

Why Is It Taking So Long To Get My ACSM-CPT®, ACSM-EP® Exam Results?

by Francis Neric

Exam takers: some of you have been waiting weeks, or even months, to receive your test scores on ACSM certification exams. Not having immediate access to your scores can be frustrating, especially when those exam scores are tied directly to job offers, increased compensation, or the ability to graduate from college. It is always our goal to return scores as quickly as possible - typically, this occurs upon completion of the test. However, after a substantial change in an exam, we are required to hold exam scores for psychometric analyses until we have enough data to support a sound exam. This is best practice in standardized testing and ensures the test you are taking is fair.

We are doing our best to resolve the scoring disruption as quickly as possible and release your exam score. In the meantime, if your educational institution or potential employer needs notification of your score, ACSM can provide a letter with an update. Please send any requests to certification@acsm.org.

Detailed explanation:

ACSM announced a temporary hold on personal trainer (ACSM-CPT®) and exercise physiologist (ACSM-EP®) exam scores in August 2017. ACSM is required to update its exams every 5 to 7 years per the National Commission on Certifying Agencies (NCCA) accreditation standards.

When there is a substantial change in an exam, which is the case for the ACSM-CPT® and ACSM-EP® exams, ACSM must perform a preliminary item analysis prior to setting the cut score (who passes/fails the exam). It is common for score processing take 3 to 4 months to complete; however, it depends on several factors: (1) enough statistical power to conduct an item analysis (~150 to 200 candidates); (2) availability of subject matter experts to review the item analysis; and (3) processing time of ACSM's test administrator (Pearson VUE).

ACSM is working diligently to get the scores to candidates within two months.

ACSM and Pearson VUE are processing final scores and will release the official score reports via email. In the meantime, ACSM can draft a letter that explains the delayed scoring to an employer, supervisor, or college professor. Please send requests to certification@acsm.org.

In health,

Francis B. Neric, M.S., M.B.A.
ACSM National Director of Certification

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