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ceOnline Frequently Asked Questions

  • I am new to this site. How do I get started?

  • I am an ACSM member. How do I obtain the member discount code?

  • The member discount code was not accepted for my purchase. What do I do now?

  • I am an ACSM member and I forgot to enter my member discount code. May I please have a refund or credit?

  • What happens if I do not pass the course? Do I have to pay for it again?

  • I started the course but I am not able to finish it right now. Can I come back and finish it later?

  • I just received a promotional email, what do I do now?

  • When do promotions expire?