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Webinar Registration Transfer & Cancellation Policy

Please read, understand and agree to all policies before registering for an ACSM Webinar.

Requests to cancel an ACSM Webinar or to transfer to another ACSM Webinar must be sent via fax or email and be received prior to the start date of the webinar.

Email: certification@acsm.org
Fax: 317-634-7817

Transfer or cancellation requests emailed or faxed on or before the listed start date of the webinar will be charged a $15 processing fee.

Transfer or cancellation requests emailed or faxed after the listed start date of the webinar will not be honored and no money will be refunded.

NOTE: All transfer requests are contingent upon the enrollment limitations. The ACSM National Center must receive the additional fee before the candidate can be registered in the transfer webinar.

Refunds for credit card transactions processed online will be refunded back to the credit card within 2 weeks after the cancellation.

Refunds for check transactions will be refunded by check within 4-6 weeks after the cancellation.

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